We understand that, at times, the world of healthcare can be confusing
and overwhelming. In addition to providing exceptional care here in our
community, we are also committed to helping patients navigate the system
as easily as possible. It is with that in mind that we have added team
members specifically focused on helping patients connect with the care
they need.
Central Scheduling
Assists with selecting a family healthcare provider and/or scheduling appointments
at family healthcare clinics.
Community Care Coordinators
Helps Medicare patients with two or more chronic conditions by becoming
an extension of their primary care provider to support their healthcare
goals, provide additional education, coordinate care (which may include
medications, appointments and communication), and act as a resource to
services available to improve quality of life.
Chronic Care Management Services (CCM)
McKenzie’s Chronic Care Management Services (CCM) program is designed
to give extra attention to Medicare patients with two or more chronic
conditions. Our Community Care Coordinators become an extension of your
primary care provider to support your healthcare goals, provide additional
education, coordinate care (which may include medications, appointments
and communication), and act as a resource to services available to you
to improve your quality of life. For information, please contact our Community
Care Coordinators.
Transitional Care Management Services (TCM)
Transitional Care Management (TCM) provides a team to assist patients after
discharge with the transition from hospital to home, ensuring all discharge
instructions are understood and followed through on and an appointment
with the Primary Care Provider is performed. After 30 days, patients transition
into the CCM Program.
BCBSM Provider-Delivered Care Management (PCDM)
The Provider-Delivered Care Management (PDCM) program is rooted in the
Blue Cross Blue Shield of Michigan Patient-Centered Medical Home model.
It is care management delivered in the physician’s office, provided
by trained care team members in conjunction with the physician. The PDCM
program ensures chronic condition patients receive effective and efficient
care, leading to better outcomes and lower costs for patients.
Senior Services
If you or a loved one would benefit from regular visits from an RN to provide
assessments, education, dementia screenings, blood draws, assistance filling
medication boxes, etc., please call
810-648-6150, ext. 239.
Social Worker
Onsite staff person focused on guiding patients and their families with
the next steps they may need in their care and to connect them with community
resources that may be beneficial.
Medicare/Medicaid Counselor
Available to help Sanilac County seniors who have Medicare through the
annual prescription drug plan enrollment period, to assist limited income
Sanilac seniors obtain low income subsidies for their Medicare costs,
and to educate seniors about health insurance issues. In addition, help
is available for understanding choices between original Medicare and Medicare
Advantage Plans, or finding a Medigap policy that fits the person’s
needs and budget. Assistance is also available for Sanilac seniors in
applying for Medicaid, especially if they have a spouse in a nursing home
or need help with their co-pays or deductibles. Assistance in helping
families with children and adults without insurance get much needed coverage
is also available.
Dietitian
The nutritional status of our patients is a top priority at McKenzie Health
System. We know that it takes skill and planning to provide a nourishing,
well-balanced, and properly controlled diet. The McKenzie Health System
Nutrition Services team works with you and your physician to create a
meal plan that is tailored to your individual needs.
We want you to understand how proper nutrition will positively affect your
health, and equip you with the information and tools you need to eat well for life.
