Office Assistant (FT)

TITLE: Office Assistant

DEPARTMENT: Patient Financial Services

STATUS: Full Time (40 hours per week)

HOURS: Day Shift. Hours may be adjusted in response to workload demands. Low census may be utilized in accordance with hospital policy

ROLE/POSITION DEFINITION: This position entails department specific data entry & filing, preparing billing reports, processing medical record requests, and medical necessity requests as appropriate; prepares medical record invoices. Provides clerical, secretarial and receptionist support and other diverse duties as requested.

QUALIFICATIONS/POSITION REQUIREMENTS:

A. Education/Experience

1. High School Graduate or equivalency, required.
2. Strong customer service and interpersonal skills required; ability to deal with difficult situations and customers
3. Ability to perform simple arithmetic
4. Ability to type and spell accurately
5. Previous experience working with general public, required.
6. Knowledge of Microsoft Office programs such as Word, Excel, PowerPoint, with the ability to learn additional programs as needed.
7. Previous experience in medical professional billing, coding, insurance verification, preferred.

1. Personal Skills

1. Ability to establish effective working relationships and effective communication with peers, patients, families, providers and other support personnel.
2. Supports and contributes to the total hospital system by maintaining hospital-wide perspective and serving on department/hospital committees as requested.
3. Influences the direction of the patient financial services department by maintaining composure, excellence and a positive perspective/attitude.
4. Ability to promote and adapt to change in order to remain current with standards of practice and services in the office setting.
5. Evidence of a sense of responsibility, initiative, honesty and positive attitude.
6. Knowledge and ability to learn the safe use of various office equipment.

SEND LETTER OF INTEREST TO: Carrie Krampits - Human Resources

DATE POSTING EFFECTIVE: January 7, 2025

Internal Applicants due: two days from posting date.

External Applicants due: seven days from posting date.

Application for Employment

Applications and resumes are accepted at any time. Please fill out our application for employment form online or download the application.

Submit by Mail:

McKenzie Health System

120 Delaware Street

Sandusky, MI 48471

Submit by Fax: 810-648-0585

Submit by Email: ckrampits@mckenziehealth.org

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