Billing Assistant (FT)

Title: Billing Assistant

Department: Patient Financial Services

Status: Full Time (40 hours per week)

Hours: Day Shift. Hours may be adjusted in response to workload demands. Low census may be utilized in accordance with hospital policy

Qualifications/Position Requirements:

A. Education/Experience

1. High School Graduate or equivalency, required.
2. Strong customer service and interpersonal skills required; ability to deal with difficult situations and customers
3. Ability to perform simple arithmetic
4. Ability to type and spell accurately
5. Previous experience working with general public, required.
6. Computer skills required.
7. Previous experience in medical professional billing, coding, insurance verification, required.

B. Personal Skills

1. Ability to establish effective working relationships and effective communication with peers, patients, families, physicians and other support personnel.
2. Supports and contributes to the total hospital system by maintaining hospital-wide perspective and serving on department/hospital committees as requested.
3. Influences the direction of the patient financial services department by maintaining composure, excellence and a positive perspective/attitude.
4. Ability to promote and adapt to change in order to remain current with standards of practice and services in the office setting.
5. Evidence of a sense of responsibility, initiative, honesty and positive attitude.
6. Knowledge and ability to learn the safe use of various office equipment.

Job summary:

Accepts responsibility for assigned insurance group or sector. Reviews patient account files to ensure accuracy and completeness, facilities claims with multiple insurance companies; review, research and follow up on rejected claims for payment; determines appropriate billing of claims, monitors outstanding accounts and completes related forms, prepares refunds for overpaid accounts, receives and answers billing-related inquiries from patients and/or customers, and assists in the preparation of billing reports. Supports and adheres to the HIPAA Privacy Rules and Code of Ethics and Business Standards of McKenzie Health System. Performs other related duties as necessary

Role Summary: This position entails answering the telephone promptly and courteously; obtain and verify patient and guarantor demographic information; obtain and verify patient’s insurance information including co-pays; request and record patient payments; complete forms as appropriate; receive and answer charge/billing related inquiries. Provides clerical, secretarial and receptionist support and other diverse duties as requested.

Send Resume/Application to: Carrie Krampits, Director of Human Resources, McKenzie Health System – 120 Delaware St., Sandusky, MI 48471

Date posting Effective: November 6, 2024

Internal Applicants due: two days from posting date.

External Applicants due: seven days from posting date

Application for Employment

Applications and resumes are accepted at any time. Please fill out our application for employment form online or download the application.

Submit by Mail:

McKenzie Health System

120 Delaware Street

Sandusky, MI 48471

Submit by Fax: 810-648-0585

Submit by Email: ckrampits@mckenziehealth.org

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